How to Clear Microsoft Store Cache on Windows 11 to Fix Store Issues

Share
A Windows 11 laptop displaying the Microsoft Store app on the screen in a home office setting.

If Microsoft Store on Windows 11 is slow, glitching, or not updating apps correctly, clearing its cache can fix these problems. Clearing the cache removes temporary files that might be corrupted or outdated, allowing the Store to start fresh without affecting your installed apps or settings. You can clear the cache quickly using the WSReset command, or try alternative methods if that doesn’t work.

Why clear the Microsoft Store cache on Windows 11?

The Microsoft Store cache holds temporary data that helps the Store load faster and remembers your recent activity. Over time, this cache can become cluttered or corrupted, causing issues like apps failing to download or update, the Store freezing, or error messages appearing. Clearing the cache deletes this temporary data, forcing the Store to rebuild it from scratch. This often resolves glitches or performance problems without needing more complicated fixes.

How to clear the Microsoft Store cache with WSReset

  1. Press Windows key + R to open the Run dialog.
  2. Type the command WSReset.exe and press Enter.
  3. A blank Command Prompt window will open. Wait while the command runs; it usually takes a few moments.
  4. The window will close automatically, and the Microsoft Store will launch.

This command clears the Store’s cache without affecting your account, apps, or downloads. You won’t see detailed output—just the Store reopening, which indicates the cache was reset.

What to do if WSReset doesn’t clear the cache

If the WSReset command doesn’t fix the issue, try these manual alternatives:

  • Reset Microsoft Store via Settings:
  1. Open Settings (Windows key + I).
  2. Go to Apps > Installed apps.
  3. Find Microsoft Store in the list, click the three-dot menu, and select Advanced options.
  4. Scroll down and click Reset. Confirm if prompted.
  • Delete cache files manually:
  1. Open File Explorer and go to %localappdata%\Packages\Microsoft.WindowsStore_8wekyb3d8bbwe\LocalCache.
  2. Delete all contents of the LocalCache folder.

These methods remove more than just the cache and may require you to sign back into the Store. They can fix deeper problems if WSReset doesn’t work.

A user using a mouse to select Microsoft Store reset option in the Apps settings on a Windows 11 laptop.

How to confirm the Microsoft Store cache was cleared successfully

After clearing the cache, open the Microsoft Store and check if the problems are gone. For example, see if apps download or update without errors, or if the Store loads faster and no longer freezes.

If the Store works normally, the cache clearing likely succeeded. If errors or slowdowns continue, try the alternative reset methods or look for other system issues.

The Store doesn’t provide a direct confirmation that the cache was cleared, so improved performance is the best indicator.

Things to know before clearing the cache

Clearing the Microsoft Store cache removes only temporary files; it won’t delete your installed apps or purchases. However, you might need to sign back into the Store after clearing the cache.

Using the Reset option in Settings clears more app data, including preferences and sign-in info, which can fix persistent problems but requires you to sign in again.

Save any ongoing downloads or installations before clearing the cache, as interrupting them could cause issues. Overall, clearing the cache is safe and reversible, but keep these points in mind.

Conclusion

If you’re having trouble with the Microsoft Store on Windows 11, clearing its cache is a simple first step that often restores normal operation. Start with the WSReset command for a quick reset, and try the manual reset or cache deletion if needed. Watch how the Store behaves afterward to confirm the problem is fixed. If issues persist, you may need to explore other solutions, but clearing the cache usually resolves common glitches quickly.

Frequently Asked Questions

Will clearing the Microsoft Store cache delete my installed apps?

No. Clearing the cache only removes temporary files related to the Store. Your installed apps and purchases stay intact.

How often should I clear the Microsoft Store cache?

There’s no set schedule. Clear the cache only if the Store is slow, freezing, or showing errors.

Can I clear the Microsoft Store cache without administrator rights?

Yes. Both the WSReset command and the Settings reset can be done with a standard user account.

What if the Microsoft Store still doesn’t work after clearing the cache?

If problems continue, try resetting the Store app via Settings or check for Windows updates, network issues, or system file repairs as other possible fixes.

Read more